How can we help?
Whether you have a question about how face swapping works, need help with your coins or VIP membership, or ran into a glitch saving a video, we're always happy to help.
Reach us by email
Email: support@faceswapgo.com
Drop us a note anytime. We usually get back to you within 1 to 2 business days.
Or message us right in the app
If you have the app open on your phone, reaching out is super simple:
- Open Face Swap Go.
- Head to Profile → Contact Us.
- Tell us what's going on, and attach a screenshot if it helps explain the problem.
Quick security tip: Never share passwords, credit card info, or private personal photos in your support message.
Want to delete your account?
Account deletion is handled by our support team, not inside the app. Head over to our Account Deletion Page for the exact steps — it only takes one email.